FAQ

1. What is Visionary Branding?

Visionary Branding is an ecommerce store that specializes in custom patch hats. We offer a wide range of stylish hats featuring unique patch and leather patch designs. Our goal is to help you elevate your look and make a statement wherever you go.

2. Richardson vs YP Classic?

The most common question is " What is the difference between Richardson and YP Classic Trucker style hat?" . Short answer, Not really much. Both brands are very well respected and has top notch quality. BOTH Richardson and YP Classic  outsources their manufacturing to factories mostly in Bangladesh and Vietnam, along with some hats coming from China. 

3. How can I place an order?

To place an order, simply browse through our collection of custom patch hats and select the one(s) you like. Add them to your cart and proceed to checkout. Follow the prompts to provide your shipping and payment information. Once your order is confirmed, we will start processing it. If you have a unique order, simply contact us and we can proceed through email.

4. How long does it take to process and ship an order?

Our team works diligently to process and ship orders as quickly as possible. Typically, it takes 1-3 weeks to process a custom order. Once shipped, the delivery time will depend on your location. You can find more detailed information about shipping times in our Shipping Policy.

5. Can I track my order?

Yes, you can track your order. Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment. Simply enter the tracking number on our website or the carrier's website to get real-time updates on the whereabouts of your package.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your custom patch hat, please contact our customer support within 14 days of receiving your order. We will guide you through the return process and provide you with a refund or exchange, as per our Return Policy.